Privacy Policy

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use Our Service and explains Your privacy rights and how the law protects You.

The Service is provided by Kreativity Apps (“Company”, “we”, “us”, or “our”) and refers to the Signer – Signature Maker mobile application (the “Application”) and related online signing request services. This app does not use AI.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Application refers to Signer – Signature Maker, the software program provided by the Company.
• Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Kreativity Apps, LUCEAFARULUI NR.1 BL.O.2 SC.A AP.6, Dej 405200, Romania.
• Country refers to: Romania.
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application and any associated signing request services provided by the Company.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Collecting and Using Your Personal Data

Local documents and signatures

Documents you import, scans you create, and signatures you draw, type, or extract for local signing are processed on your device. We do not receive or store your local document contents or local signature images on our servers unless you choose to use an online signing request feature.

Signature request links and signed documents

If you generate a signing request link, the Service must process information needed to create, share, track, complete, and return that request. This may include the source PDF, requested field locations and field types (signature, stamp, date, or text), recipient name, optional message, deadline, request status, request identifiers, device identifiers, and the final signed PDF.

The recipient may provide a signature, stamp, date, or text through the signing link. Request links should only be shared with the intended signer. Signed files may remain available for download for a limited time, currently up to 60 days, unless you delete them earlier or we must retain limited records for legal, security, or operational reasons.

Usage Data

Usage Data is collected automatically when using the Service. This may include, but is not limited to, Your Device's IP address, app feature screens viewed, signing request interactions, link opens, session duration, time and date of use, unique device identifiers, and other diagnostic data.

For mobile devices, additional information such as the type of mobile device, mobile operating system, and other diagnostic data may be collected automatically.

Information You Provide

If you contact support (for example by email), we may receive the information you choose to share (such as your email address and the contents of your message). If you use signing request links, we may also receive the recipient details, optional message, deadline, field placements, and recipient-provided signature, stamp, date, or text needed to complete the request.

Use of Your Personal Data

The Company uses Your Personal Data for several purposes, including:

• To provide and maintain our Service: This includes monitoring usage of our Service and ensuring its proper operation.
• To provide signing request links: This includes creating links, storing request files, showing status, returning signed PDFs, and sending request-related notifications when enabled.
• To process subscriptions and payments: We use third-party services such as RevenueCat, the App Store, and the Play Store for subscription management and monetization.
• For communication purposes: We may contact You via email, SMS, or push notifications regarding updates, security notices, or other important information related to the Service.
• For analytics and improvement: We use Firebase (Analytics, Crashlytics, Remote Config) and other Service Providers to analyze the usage of our Service, detect errors, and improve performance.
• For legal and regulatory purposes: To comply with applicable laws, regulations, and legal obligations (including GDPR, CPRA, and related regulations).

Sharing Your Personal Data

The Company may share Your Personal Data in the following circumstances:

• With Service Providers: We may share Your Personal Data with third-party Service Providers (such as Firebase and RevenueCat) to facilitate the Service, process subscriptions, analyze usage, and improve our products and services.
• With signing request participants: When you create or complete a signing request, the sender and intended recipient may access the document, requested fields, status, and signed output as needed for that request.
• For business transfers: In the event of a merger, acquisition, or sale of Company assets, Your Personal Data may be transferred as part of the transaction.
• With Affiliates and business partners: We may share Your information with Our affiliates or trusted partners for purposes consistent with this Privacy Policy.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Data Retention

The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Usage Data is retained for internal analysis and improvement of our Service, for a duration that may be shorter than for Personal Data unless otherwise required by law.

Signing request files, request records, status data, and signed PDFs are retained for as long as needed to provide the request workflow, allow downloads, support cancellation or deletion, maintain security, comply with legal obligations, and resolve disputes. Signed PDFs may be available for download for a limited time, currently up to 60 days, unless deleted earlier.

Transfer of Your Personal Data

Your Personal Data may be transferred to and maintained on servers located outside of Your country. By using the Service, You consent to such transfers, provided that appropriate safeguards are in place to protect Your data.

Security of Your Personal Data

While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If You are a parent or guardian and believe that Your child has provided Us with Personal Data, please contact Us immediately.

Subscriptions and Payment

Our Service uses subscription-based monetization through the App Store (iOS), Play Store (Android), and RevenueCat. All subscription transactions are processed through these platforms, and any billing issues should be directed to the respective provider. By subscribing, You agree to be charged in accordance with the terms displayed at the time of purchase.

Third-Party Services

Our Service utilizes the following third-party services:

• App Store (iOS) and Play Store (Android): For application distribution and subscription management.
• RevenueCat: For handling in-app subscription management and billing.
• Firebase: Including Authentication, Firestore, Storage, Cloud Functions, Cloud Messaging, Analytics, Crashlytics, and Remote Config for signing request workflows, Usage Data, error reporting, notifications, and app performance monitoring.

These third-party services have their own privacy policies governing their use of Your Personal Data, and We encourage You to review them.

Your Rights and Choices

You have the right to access, update, correct, or request deletion of Your Personal Data. You may also withdraw your consent for certain data processing activities. If You wish to exercise these rights, please contact Us at the details provided below.

Please note that even if You request deletion of Your Personal Data, certain information may be retained as required by law or for legitimate business purposes.

Compliance with Laws

We strive to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and, where applicable, the California Privacy Rights Act (CPRA) and related regulations. Your use of the Service constitutes Your consent to the transfer, storage, and processing of Your Personal Data in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. Your continued use of the Service after any such changes constitutes Your acceptance of the updated Privacy Policy.

Contact Us

If You have any questions or concerns about this Privacy Policy or the practices of Our Service, please contact Us:

• By email: info@kreativityapps.com